How we protect your data

Data Protection – How we protect your personal information

Your data is in safe hands with us. The processing of your personal data at (homepage) is done in line with the applicable data protection legislation. With this Privacy Statement we wish to inform you of how your personal data is actually processed when you visit our websites and use our app.

1. Responsible office
Business Information Best Care

ADD: Phú Gia Hưng Apartment, Đường số 2, Lê Đức Thọ, Phường 15, Gò Vấp, Thành phố Hồ Chí Minh, Việt Nam

Tel: +84906604475


2. Data collected and the purpose of data processing
We collect personal data on the basis of your consent to fulfil a contract with you and/or to fulfil a statutory obligation. Personal data is all information relating to an identified or identifiable natural person.

2.1 Usage data
Whenever you visit our homepage, the web shop or use our app we collect usage data:

  • Time and date of your access
  • Browser type and version
  • Operating system
  • Computer data
  • IP address (anonymised).

We store this usage data separately from other information. We process the usage data only for statistical purposes, to ensure system security, for technical improvement and to optimise the service offered. The data will only be stored for as long as necessary for the stated purpose.

2.2 Data when ordering from the web shop
When you place an order in our web shop we collect the following data:

  • Name
  • Address
  • Telephone no.
  • E-mail address
  • Payment data

We process the personal data collected from you because it is needed to complete the transaction.

The purpose of processing is to initiate or complete a transaction. The stored data will be deleted when the purpose of processing no longer applies and there are no further legal or contractual obligations to retain the data. In this case, the statutory retention period is six years.

3. Data disclosure
Personal data will only be disclosed to third parties or contractors of order processors if this is necessary for the relevant purposes. We pass on personal data to specialised service providers, for instance dispatch and payment service providers. Disclosure to foreign states occurs only where this is expressly stated in this Privacy Statement.

In so doing, we ensure through appropriate measures that the third parties provide an appropriate level of protection for the personal data.

4. Deletion of the data
The stored personal data is deleted when you rescind your consent to its processing, when the data is no longer needed to fulfil the purpose pursued by its storage or when storage of the data is or becomes inadmissible for other legal reasons. Upon deletion or freezing of the data the corresponding services can no longer be used.

5. Cookies and tracking tools

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Information on the cookies used:
Essential cookies enable basic functions and are necessary for the proper function of the website

PHP Session

  • Name PHP Session
  • Provider  Best Care
  • Purpose This cookie handles the server session.
  • Cookie Name PHPSESSID
  • Cookie Expiry Session

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

Google Tag Manager

  • Name Google Tag Manager
  • Provider Google LLC
  • Purpose Cookies for ad control
  • Privacy Policy
  • Cookie Name _ga,_gat,_gid
  • Cookie Expiry 2 Years

5.1 Google Analytics
The homepage and web shop use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics enables analysis of how users are utilising the site. The information collected includes, e.g. information on the operating system, screen, your IP address, website views called up, the date and time of your visit to our website. The information created on your use of the website is generally transmitted to a Google server in the USA and stored there. We have activated IP anonymisation. This means that your IP address will be shortened by Google before transmission within the Member States of the European Union or in other states that are signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address by transmitted to a Google server in the USA and shortened there. Google uses this information on behalf of the website operator to analyse your use of the website, compile reports on activities within the app and to provide other services associated with use of the website to the provider of the app. The IP address transmitted within the context of Google Analytics is not associated with other information by Google.

You can prevent the transmission of data related to your use of the website (including your IP address) to Google and processing of this data by Google by deactivating Google Analytics in your browser.

Further information on conditions of use and data protection can be found at or We wish to inform you that the configuration of Google Analytics on this website ensures the anonymised collection of IP addresses (known as IP masking).

5.2 Google AdWords
Our online shop uses the online advertising program “Google AdWords,” the online marketing system of Google Inc. (“Google”) and in this context conversion tracking (evaluation of visit actions). For this, Google AdWords creates a cookie on your computer if you land on our website via a Google advert.

These cookies lose their validity after 30 days and are not used for personal identification. Every Google AdWords customer receives a different cookie. This means that there is no possibility that cookies can be traced via the websites of AdWords customers. The information collected using the conversion cookie serves the purpose of creating conversion statistics. We are informed of the anonymous overall number of users who have clicked on our advert and been directed to a site fitted with a conversion tracking tag, but we do not receive any information which would enable the personal identification of users.

You can prevent collection of data on your use of adverts and the processing of this data through Google by deactivating Google Adwords in your browser.

Further information on data usage by Google, possible settings and objections and the privacy policy of Google AdWords can be found under Settings for how adverts are displayed by Google can be changed under

6. Data security
We protect your personal data from risks associated with data processing, in particular unauthorised access, utilisation or publication. For this purpose we have appropriate technical and organisational measures in place that are in line with the latest technological standards.