Cash On Delivery

Step 1: After ordering successfully, customers will receive our order confirmation information via email. Information on orders will be available in email. Customers need to keep it when necessary.

Step 2: Our customer care workers will contact our customers by phone to advise on products as well as confirm order information, addresses and delivery times and payment methods.

Step 3: Delivery staff will contact customers by phone to schedule the time before delivery.

Step 4: At the receiver, customers check the order and product again before signing to confirm the delivery notes.

When receiving goods, customers should pay attention to:

Open the package and compare goods with delivery notes
Keep the product to check if the product is correct for the customer ordered
Check if the packaging and product are corrupted due to the shipping process
If you are not satisfied with 1 of 3 out of 3 on, customers can request delivery staff to confirm and return the item.
Please refer to the Return Policy of Bestcare.Info here: Refund Policy